The use of this website is subject to the conditions below, whether
it is for historical, scientific and/or educational purposes or the
ordering of products. Meaning that when you visit or shop at Ibogasales
you are agreeing to these conditions.
We make no assumption or affirmation that these products, or the
information around the products referenced on this website, are
available, appropriate, or legal in your country. Anyone choosing to
access this website is fully responsible for making sure that the
products and information are legal within their own country. Use of this
website may only be used at the customer’s own risk.
Information provided by Ibogasales, via this website, or by its
employees or the phone, fax, e-mail or other form of transmission,
including any links to or from this site, is purely for historical,
scientific and educational purposes and should never be interpreted as a
recommendation for a specific use of our products. We do not accept any
responsibility or liability for the information they provide you with.
The use and application of our products are solely at the customer’s own
decision, responsibility and risk.
The customer must be 18 year of age or older, for him or her to be
able to place an order. Every order is therefore considered to be
submitted in compliance to this condition.
When creating a customer account, you must enter your complete and
accurate details asked for. Failure to do so may cause delay in the
delivery process or the return of your shipment. We are not responsible
for delivery problems due to data that was incorrectly entered, when
creating an account with us
Given the nature of our products, we consider communication with our customers, prior to shipping, paramount.
None of our products are sold or intended for the purpose of human
consumption or cosmetic use. Our products are botanical specimens
of ethnographic value and interest only and are delivered with no
expressed or implied usage for any purpose. Although we pride ourselves
on sourcing the best quality products, and guarantee that our products
are genuine, we cannot guarantee the effectiveness of the product in
regards to the way the customer decides to use it. Natural products
vary, and we have no control over the conditions of use. We cannot
replace nor refund products or be held responsible for their
effectiveness or lack thereof.
Our products are delivered with no expressed or implied usage for any
purpose. We do not provide nor communicate about usage of our products.
As the products we sell are natural and largely plant based, some may
be not allowed in your country. Products of which we know are illegal
in your country, are disabled from ordering. It is your final
responsibility to ensure that all items you order are allowed in your
country. We are not responsible for packages due to loss by the
shipper or products returned, seized, or destroyed due to
unforeseen customs regulations.
Parcels may be returned within 14 days after having received the parcel.
The contents may only be returned in its original packaging, unharmed or unused in any way due to hygienic reasons.
If a shipment is returned for any reason beyond our control, and the
customer wants it to be reshipped, shipping costs will be charged.
Refunding Returned Orders
When in transit for extended periods of time, herbs or herbals may
lose their value. We do not restock returned products, thus we cannot
fully refund returned orders. Refunds are evaluated on a case-by-case
basis. We do not refund shipping costs. For refunds an administration
fee will be charged
The estimated delivery times can be found on our website during the
ordering process, but we can not guarantee the delivery times and can
not be held responsible for delays. Customs or plant inspection
authorities may examine your parcel and delay the delivery. Customs is
beyond our control.
All packages are shipped with either EMS, Registered post or the
courier service of your choice at an additional cost, if approved by us,
with a tracking number, which means the parcel is traceable and
requires a signature. The parcel will be returned to us if it was
undeliverable. Therefore making sure that your order(s) are shipped
quickly, securely, and won’t get lost or delivered to the wrong person.
When your shipment has been sent, you will receive a shipping
confirmation email with a tracking number. It is your responsibility to
follow-up the instructions regarding tracking and delivery.
All contents of this website are under copyright. Redistribution,
retransmission, republication, or commercial use of the contents or
images on this website are expressly prohibited without the consent of
Ibogasales All rights reserved.
Neither Ibogasales, nor any of its directors, employees, or agents
will be liable for damages of any kind arising out of or in connection
with the use of this site or products advertised. Use of this website
This site and the materials and products in this site are provided as
is and without warranties of any kind, whether express or implied. To
the fullest extent permissible pursuant to applicable law, we disclaim
warranties, express or implied, including but not limited to, implied
warranties of merchantability and fitness for a particular purpose and